In order to use the contact form, create a registration, or place an online order on www.techzon.bg operated by Techzon Ltd, it is necessary to provide your personal data. The privacy policy of Techzon Ltd is compliant with the requirements of the latest European data protection regulations (GDPR) and all applicable legal acts.

Please carefully read the information provided below and decide whether to give your voluntary, informed, and explicit consent for Techzon Ltd to process your personal data. By using our website and agreeing to our policy, you also consent to the use of cookies in accordance with the terms of this policy.

1. Definitions

“Personal data” means any information relating to an identified or identifiable natural person, directly or indirectly, in particular by reference to identifiers such as name, identification number, location data, online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

“Processing of personal data” means any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, restriction, erasure, or destruction.

Cookies are small data files stored on the user’s device, used to enable proper website functionality and enhance user experience. Cookies typically contain the name of the website they originate from, their storage duration, and a unique identifier.

Purpose of cookies

Cookies are used to adapt website content to user preferences and improve usability and personalization. They also allow identification of the browser or device and enable proper display of the website.

Types of cookies used

There are two main types of cookies: session cookies and persistent cookies.

• Session cookies are temporary and are deleted when the browser is closed.
• Persistent cookies remain on the device for a specified period or until manually deleted.

Users may block cookies in their browser settings at any time. However, disabling cookies may affect website functionality.

Privacy and cookies policy

When using our website, cookies may collect information that does not directly identify users. However, some data may be considered personal depending on its use. Cookie data may be used for statistical and marketing analysis and may remain stored after the browsing session ends.

2. Data Controller

The data controller is Techzon Ltd, VAT BG204987107, with registered address: 14 Polkovnik Sveshtarov Street, 9000 Varna, Bulgaria.

3. Legal basis and purposes of processing

Techzon Ltd collects and processes the following personal data when users fill out a contact forms on techzon.bg:

• Name and surname
• Email address
• Address
• Phone number
• Equipment data related to services
• Cookie data, online behavior, and location

Purposes:

• Identification of the sender
• Communication and response handling
• Order processing and service delivery
• Invoicing, accounting, and payment management
• Marketing and promotional activities

Personal data is collected only with voluntary and informed consent.

4. Principles of processing

Personal data is processed in accordance with the principles of:

• Lawfulness, fairness, and transparency
• Purpose limitation
• Data minimization
• Accuracy
• Storage limitation
• Integrity and confidentiality

5. Data transfer to third parties

Personal data may be transferred to third parties only with explicit consent and in compliance with applicable law.

6. Retention period

Data is stored until the purpose is fulfilled or until consent is withdrawn, whichever occurs first.

7. Your rights

You have the right to:

• Access your data
• Rectify inaccurate data
• Object to processing
• Erasure (“right to be forgotten”)
• Restrict processing
• Lodge a complaint with the supervisory authority (CPDP Bulgaria)

Requests can be sent to: office@techzon.bg

8. Security measures

Techzon Ltd applies appropriate technical and organizational measures to protect personal data.

9. Changes to this policy

The controller reserves the right to update this policy. Changes will be published on the official website www.techzon.bg.